Frequently Asked Questions
Prelaunch information: These answers describe TVS’s intended operating model. Eligible facilities and prospective contractors may submit information for future consideration while relaunch remains pending applicable professional reviews. Paid partnerships and assignments are not active.
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Thumper Veterinary Staffing is preparing to provide experienced remote support for veterinary and approved animal-care organizations through qualified independent Contractors, subject to the applicable legal, professional and operational requirements.
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TVS considers veterinary and approved animal-care Facilities whose needs fit the remote-support model, current service scope, launch geography, and operational capacity. At launch, Facility partnerships are not available to organizations located in Alaska, Arkansas, Hawaii, Louisiana, Mississippi, Tennessee, or West Virginia.
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Yes. TVS’s current model is built around work that can appropriately be performed remotely. Responsibilities requiring physical presence remain with the Facility or another appropriate on-site provider.
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Coral covers client communication and front-office support. Turquoise covers medical-support and back-office workflows within the Contractor’s qualifications, legal authority, Facility requirements, and approved scope. Green covers Administrative Support. Purple includes Spanish Language Support Professional, French Language Support Professional, Payroll Timekeeping Coordinator, and Social Media Support Professional services. See Services for detailed roles and scope.
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No. TVS does not replace the veterinary professionals responsible for examining, diagnosing, prescribing, treating, or physically caring for patients. Contractors may support approved workflows only within their qualifications, authority, Facility requirements, and Assignment scope.
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Yes. A participating physical Facility Location receiving TVS Contractor services generally maintains an Active Support Membership unless TVS approves a different written arrangement. Contractor service hours are billed separately. See Active Support Membership for weekly tiers, zero-hour weeks, and Formal Pause.
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Pricing varies based on the requested service and Assignment factors. TVS does not publish one rate for every Facility. Final pricing is confirmed in writing before an approved Assignment begins.
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Coral and Purple positions require at least 3 years of relevant professional experience in veterinary or animal-care operations, or human healthcare or human medical operations, when the prior duties support the position or specialty. Role-specific competencies must be demonstrated separately. Turquoise and Green retain their veterinary-specific requirements and applicable controlled pathways. TVS also reviews applicable credentials, professional evidence, confidentiality/security, technology readiness, and Assignment requirements. Approval is position-specific.
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No. TVS’s current workforce model uses independent Contractors. Contractors may accept or decline individual Assignment opportunities.
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TVS reviews the Facility’s approved needs and selects one or more qualified proposed matches. One appropriate Contractor may be presented; a competitive selection process is not required. The Facility reviews and agrees to proceed, the Contractor voluntarily accepts or declines, and documented scope, required setup, and TVS’s final Assignment approval are necessary.
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No. Availability varies. TVS does not guarantee a specific Contractor, minimum hours, immediate replacement, continuous service, emergency coverage, or a particular start date.
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Start with the Facility Partnership Inquiry. TVS will review the request and determine whether the current service model may be a fit. Submitting an inquiry does not guarantee acceptance, Contractor availability, pricing, or a start date.